The Village has approximately 2,500 accounts, which use about 200 million gallons of water each year. The Village pumps on average 15 million gallons of water a month during the winter and 20 million gallons a month during the summer, proof that there are a lot of residents who take pride in their yards! And for all those who use water outside, the Village offers a sewer credit program. Residents are asked to fill out a simple form to request the credit. The Watering Credit Form must be filled out every year a credit is requested. The Village compares the actual summer usage to the average winter usage for the account, and approves a credit on the sewer charges on a percentage of the additional use. While the Village cannot guarantee that the credit request will be processed before the due date of the bill, if the form is submitted no later than September 1 of each year, the credit is usually approved or denied by the billing due date. The form is available at the Village offices or under the "Permits & Forms" section of this website.
The Village also offers a direct payment program at no cost to residents. Payments are automatically deducted from your checking or savings account on the date the bill is due. A bill is still mailed to you but is for your records only. All that is needed is to complete the E-Bill Authorization Form and the program will start with your next bill. Call (248) 684-1515 for more information on enrolling in the program or email email@example.com.
Of the 2,500 accounts, 2,100 are for residential use, 200 for commercial use and 200 for irrigation use. The Village is divided into three sections, each of which is billed on a quarterly basis. You might notice DPS employee Angie Hiney reading the remote reader boxes, which are located on the outside of the house. The Village has virtually eliminated the need for coming inside the house to take meter readings. Residents should have new meters inside and remote reader boxes outside; if for some reason you don’t have a remote reader outside, please call Angie Hiney at (248) 685-3055 or email firstname.lastname@example.org to make an appointment to have one installed.